Executive assistance

Getting Started - Management Assistant:

• Tasks, expectations and powers
• Relationship management - How do I affect others?
• How do I best support my boss?
• Techniques for dealing with time-wasters and stress

Communication techniques to relieve the burden on the boss:

• Conducting difficult conversations with confidence
• Body language in important conversation situations
• How do I optimize my rhetoric and increase my self-confidence?
• Techniques for transparent and authoritative communication
• Your business card on the phone, etiquette, and speaking techniques

Methods for the assistance:

• Time management and relieving the burden on the boss: setting priorities
• Document management: Efficient filing techniques to cope with information overload
• Consolidating and forwarding information and messages
• Organizing, planning and accounting travel sensibly
• Recognizing time wasters and setting priorities correctly: Field-tested

After this seminar you will be able to shape your role as an assistant and you will be able to support your manager in a professional way.

• You will learn the basics and the specifics for an optimal start as an executive assistant
• You will learn important communication techniques in order to optimally relieve your boss in your role
• You will learn which methods are best suited for the assistant manager role
• You will receive important tips and tricks on organization and setting priorities