Facilitation training

Lead groups to the goal with the moderation method:

• Use the moderation method in your work environment
• How do you see yourself as a moderator: Appearance in front of the group
• Role flexibility of the moderator
• Conflict: Behavior in difficult moderation situations and with difficult participants

Applications in practice:

• Case studies
• Transfer to everyday life
• Improving moderation skills through targeted feedback

Facilitation techniques:

• Setting the framework: Rules for the joint discussion
• Questioning techniques to actively shape group work: how does facilitator behavior influence the mood of the group?
• Group activating methods: How do I promote a positive mood in teams?
• Visualization: visual preparation of information
• The interaction between moderator and group
• Moderation in conflict situations
• The development of group results
• The non-direct discussion technique
• Emotional processes in groups

Focusing on the participants:

• Phases of team discussions: Focus on the outcome
• Preparation and implementation
• Securing results and minutes
• What to do if no discussion takes place?
• Perceiving behavior, interpreting correctly, reacting effectively
• Dealing with disruptions in the group
• Dealing with critical participants and listeners

After this seminar you will have the necessary skills to moderate meetings and discussions in a structured, confident, and professional manner in order to achieve the best results.

• You will learn how to moderate meetings, discussions, and conversations professionally and confidently
• You will be familiarized with the most important moderation techniques to master even difficult situations with confidence
• You will receive helpful practical experience for successful preparation and improve your moderation skills through targeted feedback
• You will understand how to effectively steer a conversation for success