Conducting negotiations and discussions successfully

Making negotiation success predictable through meeting phases:

• Developing negotiation strategies for each phase
• Presenting your own point of view verbally and nonverbally with confidence
• Presenting arguments in a well-structured manner and with win-win solutions
• Five important points for every business negotiation
• Negotiation concepts: Harvard concept, non-directive concept and win-win concept: How do I behave in a negotiation?
• How to negotiate with potential customers and assess your position correctly

The relationship level in negotiation situations:

• The search for integrative solutions in negotiations
• Negotiating on factual issues, but between personalities
• The important role of emotions in negotiations and meetings
• The influence of personality traits in negotiating partners
• Tough on the issues, friendly on the personal
• How to recognize true interest

Dealing with difficult situations:

• Dealing with unobjective negotiating partners
• Decision-making behavior
• The important distinction between short- and long-term results of a negotiation
• Pitfalls and dead ends during a negotiation
• Objective and sober or emotional and aggressive?
• Assertiveness in difficult situations
• Leading project negotiations and bringing them to a successful conclusion

Ensuring the success of negotiations:

• How do I control the level of tension in negotiations?
• Negotiation situations with multiple negotiating partners
• How to secure results
• The result and progress protocol

In this seminar you will develop your negotiation skills to act confidently and sovereign in the entire negotiation process.

• You will be introduced with the different phases of negotiations and meetings and will be able to adapt your behavior accordingly
• You will be able to master difficult situations with confidence and deal effectively with different negotiating partners
• You will learn how to successfully ensure the success of negotiations
• You understand the importance of interpersonal relationships in negotiations and can lead negotiations to a satisfactory outcome